Last updated: February 2026
Who We Are
Thailand Smile ("we", "us", "our") operates the website thailandsmile.com. This privacy policy explains how we collect, use and protect your personal information when you use our website or contact us about our services.
Information We Collect
We may collect the following personal information:
- Contact details — name, email address, phone number and country of residence, provided when you submit an enquiry or contact form
- Dental information — details about procedures you are interested in, shared voluntarily through our enquiry forms or consultations
- Usage data — pages visited, time on site and referring URLs, collected automatically through cookies and analytics tools
How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide personalised quotes
- Connect you with appropriate dental clinics and specialists in Thailand
- Send follow-up communications related to your enquiry
- Improve our website and services
- Comply with legal obligations
Sharing Your Information
We may share your information with:
- Partner clinics — to provide you with treatment quotes and consultations. We only share your details with clinics you have expressed interest in.
- Service providers — third-party tools we use to operate our website (e.g. hosting, analytics, email). These providers are contractually bound to protect your data.
We do not sell your personal information to third parties.
Cookies
Our website uses cookies to improve your experience and analyse site traffic. You can control cookie preferences through your browser settings.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at hello@thailandsmile.com.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for 24 months.
Contact
If you have questions about this privacy policy, contact us at hello@thailandsmile.com.